Knowledgeable, Trustworthy, Responsive.

Do your logistics partners silo your freight with one or two critical people?  Or do they spread your volume among teams of specialists who know your freight intimately, covering each other for absences, planned or unplanned. Does your partner create a customized profile for each of your customers so anyone within their organization can know exactly how to handle your freight or an issue at any time? 

Do your partners have live people answering your critical phone call?

Are they good at follow up or do you have to constantly ask for updates?

Everyone says they have great Customer Service. We do.
You’ll know within a week whether that’s true. 

If the status quo is no longer getting it done, give us a shout. What have you got to lose?